• Assistant Professor
  • Chen-Hsiang Hong
  • Discipline: Supply Chain Management, Technology Management, Operations Management, Machine Learning, Explainable Artificial Intelligence (XAI), Semiconductor Industry and Ecosystem Analysis
  • E-mail:chhong@ntnu.edu.tw
  • Fax:02-2364-8372

Education: Ph.D. in Technology Management, Department of Business Administration, National Taiwan University

Personal Website: https://sites.google.com/view/hongailab

Industry Experience:
1. Taiwan Semiconductor Manufacturing Company (TSMC), Corporate Planning Organization (CPO), Ph.D.-Level Engineer / Researcher
2. Micron Technology, Operations Intelligence (OI), AI Application Engineer
3. Corning Display Technologies, Supply Chain Management Engineer
4. Texas Instruments (TI), Supply Chain Management and Data Analytics Engineer

  1. Chen-Hsiang Hong*, Ruey-Shan Guo, and Chialin Chen (2025, Oct). Uncovering the semiconductor industry’s hidden secret to success: A shapley values-guided dynamic network data envelopment analysis integrating eXtreme gradient boosting. Computers & Industrial Engineering, 208, 111284. (SCI, Q1, Impact Factor: 7.3)
  2. Chen-Hsiang Hong*, Han-Wei Chen, Chialin Chen (2026, Dec). AI-Enabled governance for sustainable cities: evaluating the credibility of urban climate disclosures and greenwashing risks. Sustainable Futures, 12, 102113. (Elsevier, Scopus, Q1, Impact Factor: 6.7)
  3. Chen-Hsiang Hong*, Yen-Zhen Liu, and Chialin Chen (2026, Aug). Context-dependent response patterns in generative AI: An audit of ChatGPT outputs across identity-sensitive decision scenarios. Computers in Human Behavior: Artificial Humans, 9, 100350. (Impact Factor: 4.9)

1. Chen-Hsiang Hong*, Yen-Zhen Liu, and Chialin Chen (2026, Nov). Bias Does Not Disappear but Reconfigures: A Research Framework for Diagnosing and Governing Fairness in Evolving Generative AI. 2026 INFORMS Annual Meeting, November 1-4, San Francisco, California, United States. (Accepted) (First Author, Corresponding Author)

2. Chen-Hsiang Hong*, Hsin-Pei Tsai, Ruey-Shan Guo, Tzu-Chien Wang (2026, Jul). How Firms Reconfigure Supply Chains under Sustained Heightened Uncertainty: Structural Drivers of Risk and Resilience in Taiwan. 2026 International Conference on Innovation and Management, July 14-17, Kanazawa, Japan. (First Author, Corresponding Author)

3. Chen-Hsiang Hong*, Chialin Chen and Ruey-Shan Guo (2025, Oct). Uncovering Key Success Factors in Leading Semiconductor Enterprises: A Hybrid Approach Using Data Envelopment Analysis and Machine Learning. 2025 INFORMS Annual Meeting, October 26-29, Atlanta, Georgia, United States. (First Author, Corresponding Author)